Terms and Conditions

Last updated: July 2025

Welcome to PixelByPorter! By purchasing services from us, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. Services

PixelByPorter provides website design, development, SEO, and maintenance services. All services are delivered as described in your project proposal or agreement.

2. Project Scope & Changes

The project scope will be defined and agreed upon before work begins.
Any changes to the scope (additional features, revisions beyond agreed rounds, etc.) may incur additional fees and affect delivery timelines.

3. Payment Terms

  • A non-refundable deposit of 20% is required before any work begins.

  • The remaining 80% is due upon project completion, on the day the site goes live.

  • Work may be paused if payments are delayed.

4. Client Responsibilities

Clients are responsible for providing:

  • Website content (text, images, branding assets)

  • Timely feedback and approvals

  • Access credentials if required (e.g., Squarespace, domain, analytics)

Delays in providing required materials may delay the project timeline.

5. Website Hosting & Domain

Clients are responsible for:

  • Purchasing and managing their own Squarespace hosting plan

  • Registering and renewing their domain name

PixelByPorter will guide or assist in setup if needed.

6. Site Handover & Access

Clients have two options upon project completion and full payment:

  • Admin Access (Default):
    You’ll be added as an admin to your website. This allows you to make changes to blog posts, text, and images while PixelByPorter retains site ownership for ongoing support and management (ideal if you're on a maintenance/SEO plan).

  • Full Ownership Transfer (Optional):
    You may request full ownership of the Squarespace website. After transfer, you'll be responsible for the ongoing site management. Additional support will be billed separately or require a maintenance plan.

7. Intellectual Property

After full payment, the client owns all rights to the final delivered website.
PixelByPorter reserves the right to showcase the project in a portfolio or marketing materials unless otherwise agreed.

8. SEO & Maintenance Plans

Optional ongoing services (e.g., blog updates, SEO checks) are billed monthly.
Either party may cancel monthly services with 14 days’ notice.

9. Limitation of Liability

PixelByPorter is not liable for:

  • Loss of income or business from site issues

  • Hosting outages or third-party platform failures (e.g., Squarespace)

  • Errors resulting from client edits or third-party plugins

10. Cancellations & Refunds

  • If the client cancels the project after the deposit has been paid, the 20% deposit will be retained to cover time and administrative costs.

  • If PixelByPorter cancels the project, any unearned portion of payments (excluding the deposit) will be refunded.

11. Governing Law

These terms are governed by the laws of England and Wales.
Any disputes will be handled in accordance with UK legal standards.

If you have any questions, feel free to contact: alexanderporter62@yahoo.co.uk